I would like to say a big thank you for all of my Orders I have placed with you . I am so very pleased with every one, The Flowers are good quality and so nice and you always pack them so well. My order I placed yesterday has just arrived
I will defiantly be back for many more.
Thank you again Alison Cheltenham May 2017
I would just like to say a big thank you for ensuring this order reached me so quickly. After out telephone conversation regarding my order not going through online, it took less than 24 hours for my order to be with me.
I will be using the company again and giving out recommendations to friends.
Thank you again
Eileen May 2017
Just wanted to say a HUGE thank you ('cos we only usually bother when we want to complain!) and tell you how impressed I am by your service!!
Yesterday I ordered some peonies, and selected standard delivery. They turned up today. And not only unbelievably quickly, but the quality and colour is perfect!!
Now my new favourite!! Thank you!
Kerry April 2017
Kerry ordered ROMANCE PEONY FLOWERS BOUQUET PINK - P190
I have now received this order and am writing to thank you for your splendid service.
My order was dealt with efficiently and arrived, well packed, very quickly.
The flowers and leaves are beautiful and of good quality.
I have no hesitation in recommending your company.
Yours gratefully, M. C
I just wanted to thank you for the wonderful service. My flowers arrived on time and in perfect condition. I am very happy with them. I would not hesitate to use your company again and will be recommending you to my friends.
Morag Oct 2016
Just received. My order this morning I must say I was very happy with my flowers your prompt delivery and packaging was excellent. Will certainly buy from you again and recommend to family and friends a happy customer.
Anne, October 2016
Anne purchased a selection of exotic flowers from our collection. http://silkflowersdecoflora.co.uk/silk-artificial-flowers/silk-flowers-by-type/silk-and-artificial-exotic-tropical-flowers
I would just like to say Thank you for such a great fast service, the roses are fantastic , great colours and will defo be buying more from you in the future. I will also pass on your details to my friends.
Have received my roses today they are lovely and high quality, beautiful colour!
many thanks Janet
Janet ordered Artificial Button Roses Stem Mauve Pink - R686
Just received my beautiful vases. It's the second order of these for friends gifts, also early Christmas shopping !!!! Your service and delivery is second to none.
I have taken delivery of above order and again on time. Another lovely bouquet with the red and orange Autumn colours. It will be ideal for a ruby wedding anniversary gift. I am delighted with both bouquets I ordered.
Thanks to everyone involved.
Rose (Rose ordered Silk Flowers Gift Bouquet - Autumn Brights - BBV001a)
I have received the above order and wish to let you know I am absolutely delighted with it. It is a perfect gift for a Golden Wedding.
I also have a friend who will be celebrating her Ruby Wedding in September and I am wondering if Autumn Brights BBV001a would be suitable. It looks similar to Sherbet Lemon with flowers, hypericum berries and eucalyptus which I really like.
I must compliment Decoflora at the beautiful selection of silk flowers including arrangements, bouquets, posies etc. I am glad I discovered your site.
Just ... thank you very much for your excellent customer service
I just wanted to thank you for the prompt delivery of my order and I am delighted with the silk flowers. I wish I'd found your website earlier. Kind regards Helen
Hi, I ordered a bouquet from you last week as I was visiting my aunt in hospital and knew fresh flowers were now banned. They far surpassed what I expected, I got stopped 3 times on the way to her ward and told I couldn't take flowers! One nurse even insisted on smelling them to check! My aunt has been asked about 20 times about them too! Thanks very much I shall definitely be using you again.
Lisa February 2016
(Lisa ordered our Sherbet Lemon Gift Bouquet BBV015a)
Hello, I placed an order with you late on Wednesday evening, I received a phone call confirming the order and asking if I would like a card added. A short while later I received a second phone call advising me that my preferred colour was out of stock, but it would be obtained directly from the manufacturer.
Thursday morning I received confirmation that delivery would take place on Friday, and on Friday morning I was sent an e-mail telling me the time of delivery and the drivers name.
The flowers were for my incredibly fussy mother on her 80th Birthday, she was delighted with them, and the service I provided by your company was incredible. Thank you so much, i am very very impressed.
Jonathan January 2016
Just to say, thank you so much for your help and advice. I ordered the flowers and they were not only delivered really quickly but also exactly on time. I have been so impressed with your customer service and thought I should let you know. I am know going to try and make them into a replica wedding bouquet!
Thanks once again, keep up the great work.
Can't recommend this company enough flowers stunning I ordered from the real touch range. And delivery excellent was even given a time of delivery. Will definitely use again.
Louise June 2015
Customer ordered our Real Touch Cymbidium Orchid Bundles, product code O053 silkflowersdecoflora.co.uk/real-touch-cymbidium-orchids-cream-O053
Taken from Google+ reviews
Following my telephone call with earlier today, I would just like to confirm our real delight with the order. The plant far exceeds our expectation in both quality and artistic arrangement, real quality at a most realistic price. We are obviously very pleased with the entire transaction, and would have no hesitation in both using you again, and of course recommending you to anyone who requires silk flowers.
Valerie ordered product code ORC011 - follow this link to take a look
Must say also that I have enjoyed your website and I'm sure to come back and certainly promote. Margo April 2015 -*- just want to thank you for my recent order, and how fast it was too. The roses and wisteria blooms were superb and a beautiful colour! thanks once again. Gerald
just a quick message to say thank you for the wreath you made for my brother-in-laws funeral last Friday in Carlisle. I was in doubt about picking a wreath from your catalouge but I need not have woried as it was exactly as portrayed in the catalouge. We were delighted with the floral tribute. Again many thanks for your attention and service/ George
30 Jan 2015
-*- Hi there, just a quick email to say a HUGE thanks for the speed in which you delivered my items. They are absolutely perfect in every way, thank you so much, kind regards, Jill December 2014
(Jill ordered 4.5cm Rustic Sleigh Bell Tree Decorations 6 Pack - 14X101)
My grey flowers have just arrived , I am delighted with them , they really are beautiful . Thank you very much , if i need silk flowers again , i will definitely come to you .
Jean November 2014
No questions, just a big thank you - the flowers are gorgeous and I shall be ordering more soon. Lorna October 2014
Thanks for your prompt service , delivery system excellent and very pleased with the flowers
Chris October 2014
To whom it may concern
Just want to say how extremely pleased I am with the flowers - they are absolutely gorgeous! They look wonderful and vibrant in my lounge. I shall get a lot of pleasure from them. I will be back shortly for some more for my smaller vases. Thank you so much for your kind help you gave me in the amount of flowers that would fit into my vase. You were spot on! And thank you for your good service and quick delivery. Kindest regards Norma September 2014
I placed my first small order (13X010 Hellebore bunch) with you on 16th September and less than two days later I have taken delivery of it today. I have never experienced first class service like this before and congratulate all concerned. The e mails updating the entire purchase were most impressive. I am delighted that I have discovered Decoflora. The flowers are superb. Thank you. Anne September 2014
The flowers have just arrived, thank goodness! And they are truly beautiful. Thank you! There's going to be one very happy childminder tonight ( the scent from real flowers gives her a headache, yet she loves flowers. This way, she has the best of both worlds - but for a very long time!) Georgina July 2014 -*- Hi there Just received my passion flowers and I am over the moon! Thank you so much, truly excellent service, very fast delivery and the product is even better than I anticipated. I will absoultely shop again, please do let me know when you get more purple back in stock. Many thanks KS June 2014 -*- Hi Helen, > > I received my flowers yesterday. They are beautiful, really life like > and look stunning > in my home. > > I had been looking everywhere for really nice silk flowers, I'm so > glad I found Decoflora. > > Thank you so much. > > Kind regards > > Janice June 2015 -*- Thank you so much for my order it really is excellent service and the flowers are beautifully packed I must say your site is a delight to deal with thanks again Jill June 2015 -*- I would just like to thank you for my order brilliant service and foliage absolutely lovely I just had to thank you will be using your site again once again thank you so much from Jill June 2015 -*- Hello Helen! I just wanted to let you know that the stems arrived today and they are perfect! Thank you so much for your help in expediting the order. We will definitely call on you again for future events! Jennifer, Kentucky USA May 2015
I ordered this yesterday afternoon and it arrived today at 10:45am! Amazingly fast. While I thought the picture of it was pretty, I was going to use it as a starting point for my bouquet and add to it. After opening the box and seeing it, I wont need to! It is so lovely! so amazing! Needless to say, I will be using them again and spreading the word about the value and quality!
Elisa March 2014 (ordered Artificial Flowers Vintage Wedding Bouquet Large Cream - ABC011a)
Thank you so much for this order. Very good communication by email, and the delivery was within the timed slot, most efficient. Delighted with the product and service.Thank you.
~~Not an enquiry more a WOW what a great website! Having searched for ages to find company who deal in quality silk flowers at alst I found one! Trouble is you have so many to look through so it will take me a while to place an order! Thank you!
Hilary Jan 2014
I placed my first order with yourselves yesterday and have just received my order.
I wanted to pass on my huge thanks to you and congratulate you on the amazing service you provide.
Your website is great, prices are extremely cheap and the delivery was wonderful-tracking on a map so you can see exactly where the driver is.
I will be ordering again.
Joanna December 2013
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I have just received my order for flowers that I purchased for my dad's grave this Christmas, and I could not be happier.
They far exceed the quality of any other silk flowers I have ever seen - they are stunning.
Thank you so much, I will be recommending your company to others.
Heather November 2013
Hi we recently ordered from you the above inv number which was shipped to Cool 10 in Poole Dorset. I wanted to let you know how happy I am with the quality of the flowers and also the speed in which everything came. It makes a nice change from many suppliers we use for projects!
Dear Sir, thank you so much for your prompt delivery of the passion flowers,
these will be made into a reaf for my brothers funeral, as they were his
favourite flowers,i could not take the chance with real ones as they only open
for a day and as it is late in the season for them, there was no guarantee that
they would open at all. When i ordered them i wondered if they would be here on
time, i need not have worried as your service was excellent, and i certainly
will recommend you to my friends and family thank you once again and look
forward to doing business with you in the future,yours Sincerely Alan
Thank you so much for doing this they are perfect & we will definitely be recommending you.
I'd also like to say the gentleman that phoned me had really good customer service skills! Really makes a difference these days
bespoke arrangements made for HL Display, Harlow 4 Sept 2013
Thank you so much, ordered flowers yesterday they have just arrived, very please, will be recommending you to others
Linda Aug 2013
- * -
Thank you so much for providing a first class service. The delivery was really fast and the flowers are absolutely beautiful.
I will definitely be recommending you to family and friends.
Liz 26 June 2013
To everyone at Decoflora,
I just wanted to say a huge thankyou for my beautiful flowers. I am so thrilled with the co-ordinating colours and attention to detail with the pearls and beads.
Everything from your wonderful customer service and fast delivery , to the amazing quality and gorgeous flower arrangements has meant ordering my wedding flowers from you has been a joy!
Best wishes from Elizabeth
22 May 2013
Just to confirm our conversation today. I am absolutely delighted with the
service. I cant believe I placed an order online at 5pm yesterday and the
flowers are here at 2pm today!! Wonderful service.
The flowers (wildflowers vase 'CDL001') are simply stunning and I am over the moon with them. As I said on the telephone, the photo on here just does not do them justice. They are so real looking.
I was also particularly impressed with the care and attention paid to packaging and ensuring they arrived in perfect condition. I will most definitely be using you again and will recommend you to all my friends.
Many many thanks for a brilliant service.
Davena 14 May 2013
Wow, wow and wow again! I just wanted to say how pleased I am with the flowers I ordered recently. They are stunning; absolutely gorgeous. I will certainly
be recommending you to my friends.
- * -
thanks so much for getting in touch. hope you had a great break and yes, katie was a gem :o) oooh, thats a shame, but ill obviously keep checking in to see if there any developments.
thanks so much for all your help and great service, as ever!
look forward to placing my next order,
sophie x 26 April 2013
Hi Karen. Just wanted to tell you how delighted I am with the hanging basket (prduct code HAN009) just delivered, and so quick as well. I was a little dubious about ordering "outside flowers" as they may look a bit strange but these look great. I can't get up to the baskets myself, it's a bit tricky in a wheelchair !! and having
tried just about every gadget for watering without much success I have resorted to cheating !!!
The packing was great too, and I will definitely be ordering more baskets.
No need to reply to this Karen, I know you're busy, I just wanted to say thanks.
Brenda 23 April 2013
Well, my cherry tree has just arrived (10.30am Friday) and it does not disappoint! It is absolutely lovely and looks just right in my porch!
Thank you for your prompt service.
Have a lovely Easter.
Joy - 22 March 2013
Dear Karen,I have received the balance of my order. Thank you very much for your prompt service. The flowers are very life like and beautiful and I am very happy with everything.
Unfortunately for me, I still think I may need some more, but it’s a pleasure doing business with you.
Susie 22 March 2013
I would just like to say I really appreciate that, as the managing director of the company, you have such a strong commitment to high quality customer service.
Helen, I can't stop buying your flowers for everyone. The Valentine roses my husband sent me look just great and my Auntie Gladys is thrilled with her pink peonies. I am sure Mandy will enjoy the rose clematis and viburnum one just ordered. Thank you for yor help and assistance. Fondest wishes Jean
2 March 2013
I just wanted to let you know I have had a phone call from my friend, (name withheld for privacy), thanking me for the “stunning floral display”. She is absolutely delighted with it and says it looks absolutely amazing. So I made the right decision. She is “up to her eyes in removal boxes” at the moment, having just moved into her new house – so these flowers really made her day.
Thank you Helen for your assistance and I will certainly recommend Decoflora.
Joy 28 Feb 2013
Thanks again for sorting out the alternative on a rush delivery – they arrived on Friday, which meant they could be used for some happy teenagers at a Valentine’s disco that night. Went down very well – and my daughter was very pleased with the results.
David 17 Feb 2013
I am thrilled you are enjoying my book, and I am thrilled to have found your prompt and efficient business to order
my flowers, with which Im creating the dresses for my wedding........
Stasha 29 January 2013
This is my second order from you. I am very pleased with the quality of
your products and the efficiency of the delivery. On both occasions my
order was sent out within 24 hours. The packaging is good too!
Paula 24 January 2013
Thanks for your reply. Just received my order, delivered very quickly
and when promised, and I am so happy with them, they are beautiful! Thank
you very much, cant wait to show my daughter and fiance, they will love
A very happy customer!
Sue 23 January 2013
I just wanted to say a big 'thank you' for your very prompt service. This order was placed yesterday afternoon and received this morning just before 10am! Fuchsias were a particular favourite of my recently deceased Dad and my Mum, who now lives in a lovely residential home, wanted to replace the home's rather tired looking artificial flowers that sit on the window sill in her room. I was able to show her your website on my iPad and she was so delighted, we ordered immediately. I know she will be thrilled with these beautiful and realistic flowers when I take them in to her tomorrow.
So, thank you again, and if Mum decides these aren't enough, we'll be ordering more!
Alison 23 January 2013
thank you for this infomation, you are kindness,
I will go sleep. heh~~ it is deepnight at China time.
SALLY 18 January 2013
Good Morning Helen,
I have received delivery of flowers and foliage. Thanks again for all your help and look forward to working with you again.
Danielle 16 January 2013
Many thanks for sorting my Auntie Gladys's silk peonies for me - I am sure she will be extremely pleased upon receiving them. It will make such a difference to starting all over in a new situation at 99 years and very welcoming indeed.
Many thanks to you and your colleagues.
Good luck for 2013.
Jean xx 16 January 2013
I thought I would show you some of the photos of our wonderful day!
They looked superb!!! Thank you so much regarding the other flowers, I thought they would look really pretty xxx
Stunning!!! Im over the moon! The pearls looked wonderful too. Thank you for all your hard work xxx
Kitten x 4 January 2013