Delivery

Delivery charges

Click+Collect - collection from our Workington store, Monday - Friday 10am to 4pm - Free of Charge. Please allow at least 24 hours between time of order and collection. Please bring proof of identity including card billing address.

Silk Flowers, Foliage & Florist Supplies - Standard Courier Delivery

United Kingdom - £5.95 (incl VAT @ 20%)

Northern Ireland - £9.95 (inc VAT 20%)

Scottish Islands and Highlands and the following Scottish postcodes (HS1-9, KA27, KA28, KW15-17, PA10, PA41-49, PA61-78, PH42, PH43, PH44, ZE1-3) - £8.95 (inc VAT 20%)

Channel Islands (up to 30kg by volume) - £9.95 (no VAT)

Please be aware that import duty may be payable in the destination country. This charge will be invoiced directly to you by the carrier upon delivery. If you wish to know the amount chargeable please contact your tax authority

Republic of Ireland (up to 30kg by volume) - £9.95 (inc VAT 20%)

Europe, USA and Canada -Please add your purchases to the shopping basket and select you destination country to see the relevant charges. Volumetric weight restrictions apply. We will endeavour to pack your order in the smallest possible box to comply with these restrictions, however, should your order exceed the volumetric limit we will contact you about possible additional shipping costs before processing your order.

Please be aware that if your country is outside the EU you will not be charged UK VAT but you may incur import duty in your country. This charge will be invoiced directly to you by the carrier upon delivery. If you wish to know the amount chargeable please contact your tax authority. If your country does not appear on the 'country' drop down list we regret that we are currently unable to send our products to you. Please send us a message via our 'contacts' page and we will try and send you an individual quote.

Delivery charges - Next working day (Available for Mainland UK Only - £8.95)

This service is only available for orders placed before 2.30pm on Monday, Tuesday, Wednesday and Thursday for delivery in England, Wales and Scottish Lowlands. Orders placed before 2.30pm on Friday, for delivery in England, Wales and Scottish Lowlands, will be delivered on Monday. Orders placed before 2.30pm Saturday and Sunday ,for delivery in England, Wales and Scottish Lowlands, will be delivered on Tuesday.

Please note that there will be no despatch or delivery on Bank Holidays AND we are unable to guarantee next day delivery to Channel Islands, Scottish Islands and Highlands and the following Scottish postcodes (HS1-9, KA27, KA28, KW15-17, PA10, PA41-49, PA61-78, PH42, PH43, PH44, ZE1-3)

PLEASE NOTE: All parcels will be delivered by courier service and will require a signature on receipt of parcel.  Please provide us with an appropriate delivery address.

NEXT WORKING DAY DELIVERY IS NOT GUARANTEED

At times of adverse weather conditions we will always despatch on day of order on a next day service, however, DPD will only be able to deliver when it is safe to do so. Decoflora will NOT be held responsible for any delay caused by adverse weather conditions. If next day delivery is paramount please call us and we will check whether DPD are experiencing any problems on the route your parcel has to take. The weather may not be adverse in your area or ours but your consignment may have to pass through areas less fortunate!

Bridal Flowers

Please note we are unable to offer a next day delivery service for our bridal flowers. Our bridal flowers are handmade. Consequently, please allow up to fourteen days for delivery.